Privacy Policy & Terms
Effective Date: June 15, 2026
Privacy Policy
Effective Date: June 15, 2026
Synester Auto Lab ("Company," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or utilize our mobile automotive detailing, protection, and customization services throughout Southwest Florida.
By accessing our website or engaging our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information you voluntarily provide when requesting a quote, scheduling an appointment, purchasing services, or communicating with us. This may include:
- Personal & Contact Information: Name, email address, phone number, and service address.
- Vehicle Information: Make, model, year, color, condition, license plate, and VIN when needed for service records or warranties.
- Appointment & Service Details: Requested services, notes, appointment preferences, and service history.
- Payment Information: Payment status, invoice details, and transaction identifiers. Card numbers are processed by secure third-party processors and are not stored by Synester Auto Lab.
- Website & Device Data: IP address, browser type, pages viewed, and approximate location collected automatically through cookies and similar technologies.
2. How We Use Your Information
- Schedule appointments and dispatch mobile services.
- Send confirmations, reminders, arrival updates, and follow-ups.
- Record vehicle condition and service history for consistent results.
- Process payments, issue invoices, and maintain business records.
- Send promotions and newsletters where permitted. You can opt out at any time.
- Improve our processes and understand how visitors interact with our site.
- Comply with applicable legal obligations.
3. Data Sharing
We do not sell your personal information. We share it only as needed to operate our business — with payment processors, scheduling tools, analytics providers, professional advisors, and when required by law.
4. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking
Our website may use cookies and similar technologies to enhance user experience. You can control cookies through your browser settings. Blocking cookies may affect some site functionality.
6. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites.
7. Your Rights
You may have rights to access, correct, or delete your personal information, and to opt out of marketing communications. To make a request, contact us and include "Privacy Request" in your message.
8. Changes to This Policy
We may update this Privacy Policy at any time. When we do, we will revise the Effective Date above.
9. Contact
(239) 688-0139 | Contact form | SynesterAutoLab.com
Terms & Conditions
Effective Date: June 15, 2026
By using the Synester Auto Lab website or services, you agree to the following terms and conditions.
1. Services
Synester Auto Lab provides mobile automotive detailing, paint correction, ceramic coating, window tinting, lighting installation, and related vehicle enhancement services throughout Southwest Florida. All services are by appointment only.
2. Appointments & Cancellations
Appointments must be scheduled in advance. Reasonable notice is required for rescheduling or cancellation. Repeated last-minute cancellations may result in a cancellation fee.
3. Access Requirements
Clients must provide access to the vehicle at the service location. Failure to provide required access may result in service cancellation.
4. Payment
Payment is due upon completion of services unless otherwise agreed. We accept cash, card (3% processing fee), and digital payment apps. Prices are subject to change without notice.
5. Liability
Synester Auto Lab is not responsible for pre-existing damage or defects. Our liability is limited to the cost of services rendered.
6. SMS Consent
By providing your phone number, you consent to receive text messages regarding appointments, service updates, and promotions. Reply STOP to opt out at any time.
7. Intellectual Property
All content on SynesterAutoLab.com is owned by Synester Auto Lab and may not be reproduced without written permission.
8. Governing Law
These terms are governed by the laws of the State of Florida. Disputes shall be resolved in the courts of Lee County, Florida.